Return & Refund

Free delivery above $60

GET 20% OFF code:GOSG80

Free delivery above $60

GET 20% OFF code:GOSG80

Free delivery above $60

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Return & Refund

What are the requirements for requesting a return or refund?

What kind of items purchased via the GOPOWER website can be applied for a return?

What should I do if I receive defective, incorrect, or expired item?

What should I do if I receive a package with visible damage from the Home Delivery Express or the 7-Eleven pick up?

Can I return a product if I no longer want it?

Can I change/edit my order after my order has been confirmed?

Can I cancel my order?

If I haven't received the package, can I apply for a refund?

Why is my refund request not approve?

What is the process after receiving my application?

After application have been approved, will coupons and discount vouchers be refunded?

When will I receive my refund?

How will we do if the refund be unable to refund to your account?

Will credit be refund to my account after application has been approved?

Still need help?